BI & Planning supports a fair division of work
Castrén & Snellman invests heavily in well-being at work. Experts who enjoy their work provide clients with the best possible service. BI & Planning enables work to be divided as evenly as possible between employees based on their schedules, workload and skills. Minna Miettinen, the Legal Project Manager of the team specialising in acquisitions, is responsible for resourcing for her team.
– We have created reports in BI & Planning with various timelines that include information about what each team and individual is working on, their workloads and who is able to start working on new projects, Miettinen explains.
BI & Planning can almost be compared to an assistant.
– Whenever I start making new resourcing decisions, I check the reports for the work situation and the people who are able to take on new work, even in other teams. When the work is divided as evenly as possible between experts, the client always has access to a team that can provide a fresh approach and the best possible quality of expertise, Miettinen describes.
The right people with the right tasks ensure an excellent client experience
Castrén & Snellman has grown rapidly in recent years, and its growth continues. Law is a hectic business to begin with, and the rapidly changing world ups the pace a notch. This further increases the importance of well-being at work.
– We have received good feedback from our team members, saying that work is distributed even more evenly now that decision-making is based on better data, Miettinen rejoices.
– By ensuring well-being at work, we can provide our clients with solutions that have the right people taking care of the right tasks at the right time This serves, both internally and externally, what we aspire to be as a law firm, Gestrin sums up.