I work in the NetSuite team as an operational consultant. In the NetSuite implementation project, I work with the customer to determine their needs and implement the appropriate settings, data transfer, and small customizations. If scripting is required, I specify the development needs to our team who specializes in scripting. My job also involves sales support, and I create demos for potential future customers to show them how the system would work in their processes. My work week usually consists of multiple customer meetings on the topic of definition, project status, or training. Weeks also include preparing demos and presenting them to customers, as well as solving customer support requests for existing systems.
Along with the basic NetSuite training, I’ve also studied the functionality of the Advance Manufacturing additional module in England, and SuiteSuccess in Finland. Through my work experience and studies, I’ve gained more confidence and mastered more NetSuite modules. In the future, I’d like to grow my NetSuite expertise even deeper on the production module side and improve further in my role as an expert. The good thing about this job is that you learn something new every day.
Customer meetings bring energy and teach new things
I always get excited when a customer meeting goes well. Indeed, one thing I appreciate about my work is that I get to be in contact with different people and companies. I’m constantly learning more about various processes, products, and functions.